Philosophy & History
Mater Misericordiae Hospital was opened in 1962 by the Sisters of Mercy, a Catholic Order of Nuns originating from Ireland, three years after registering themselves as the Registered Trustees of an entity under the Perpetual Succession Act (the succeeding legislation after independence). The Sisters of Mercy first set up a 60 bed general hospital to cater mainly to poor, indigenous Kenyans, with the primary mission being general healthcare.
In 1970, a maternity ward was opened with antenatal, postnatal and immunization clinics attached in order to upgrade the quality of maternity healthcare available to the poorer segments of the Nairobi population.
Between1972 and 1986 the hospital expanded in various ways;
Mater was chartered as a School of Midwifery
A consultant’s block of 6 offices was opened enabling specialised consultants to practice on site and deliver significantly better medical skills to the patients.
The Hospital opened its own pharmacy, physiotherapy and laboratory services
Counselling centre for patient and staff commenced
A larger and more efficient Casualty, Accident and Emergency Department, an Intensive Care Unit and a Cardiac Unit where open-heart surgery is performed were opened
The hospital also entered into a strategic alliance with the International Centre for Scientific Culture – World Laboratory, an NGO based in Switzerland whose main aim is the improvement of healthcare in the developing world. The World Laboratory provided all the equipment in the Cardiac Unit and provides staff and equipment periodically to train and upgrade the ability of local medical staff to carry out complicated heart procedures.
The hospital service delivery is hinged on the following Sisters of Mercy set healthcare philosophy,
To recognize the sacredness of life from conception to death
To recognize the dignity and worth of each person regardless of race, sex, creed or social status
To recognize the unique position of the family in society, its central role in the promotion of Holistic health, which we strive to enhance and support.
To offer compassion for the sick, suffering and grieving
To be concerned for social justice and poor
To provide quality health care which acknowledges health is wholeness and which requires an openness to new ideas and developments
As we serve you, we are guided and espouse the mercy values of Christ- Centredness, Compassion, Integrity, Respect and Excellence
Mater Misericordiae Hospital was the first hospital within the East and Central Africa region to be awarded ISO9001:2000 Quality Management System Certification in July 2002 after 18 months of rigorous effort. Through this the hospital commits to excellence in providing the highest quality of healthcare and services to all its customers
Currently Mater Misericordiae Hospital has established and implemented a quality management system in line with ISO 9001:2008. The facility will strive to ensure that all employees fulfil quality promises to her clients.
In our untiring efforts to deliver quality services to clients, our Laboratory department have embarked on attaining a further certification which is an accreditation to ISO 15189: ISO/IEC 17025 by July 2013.
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